Cheval Maison - Expo City Dubai

Very good stay, high quality services, attention to detail Staff perfect

Pros: The quality of the service’s amazing, big shoutout to Alice and Meeriem and everyone from the front desk. The facilities are amazing the gym well equipped and the view over expo city’s excellent

Cons: The hotel’s a bit remote and far from Dubai center 30min by uber and 1h by metro The king sized bed wasn’t a real king size it was two single beds put together unfortunately

Comfort, Style, and Outstanding Staff — A Memorable Visit

Pros: I was kindly upgraded to a larger room while my original room was being prepared, which was greatly appreciated. The hotel’s location is excellent, with a variety of restaurants nearby and a supermarket within easy walking distance for any essentials. The staff was welcoming and professional throughout my stay. I also found the car pick-up and drop-off service to be a thoughtful and practical feature, particularly as there is no elevator access directly to the parking area.

Cons: The evening sound levels from the Al Wasl Dome can be quite pronounced, which may present challenges for guests travelling with young families or those seeking a quieter environment for work and rest. I fully appreciate that the hotel may not have direct control over the volume or programming of external events. That said, greater transparency when allocating these Dome-facing rooms would be beneficial, allowing guests to make more informed choices in advance, particularly as the views themselves are exceptional. Consideration might also be given to positioning these rooms differently in pricing or guest expectations, ensuring a balance between the impressive outlook and the potential for elevated evening noise.

Overpriced

Pros: Very smart and clean hotel, location great for attending events at expo city. You pay for how it looks not for service

Cons: For a hotel located at expo city they are not very accommodating to people traveling there for sporting events specifically. We travel all over the world for cycling events and this was the first time ever we were not accommodated. Upon arrival we were told to upgrade our room to be able to have our equipment with us. We did this willingly but then when arriving in our room only one bag was brought up and we were told no equipment allowed. The upgrade ended up being expensive and unnecessary and we lost that extra payment due to poor communication and unwillingness from staff. We will not be back to visit this hotel.

My stay at Cheval Maison was extremely comfortable and welcoming - from start to finish.

Pros: It’s extremely close proximity to the EXPO for WHX 2026.

Cons: Nothing.

The cleanliness and beauty of the place are remarkable.

Pros: The place is incredibly calm, clean, and luxurious. I loved it even more when I found out that it once belonged to His Highness Sheikh Mohammed bin Rashid Al Maktoum.

Cons: Location

On arrival,I was checked in by Evita,such a credit to have this fantastic lady on check in.She was so professional.Top M

Pros: It’s brand new,while a little bit out of city centre I was glad to be away from the craziness of the centre. I loved the hotel❤️

Overall the hotel was great except the location

Pros: I liked the hospitality of the Staff and hotel overall was very good comforting

Cons: The location every thing was far from the hotel so if staying for pleasure I don’t recommend

Pros: I arrived in Dubai early in the morning and couldn't check in immediately, but the front desk team specifically Mariam and Basheera went above and beyond. They managed to get me into a great room a few hours ahead of schedule and even secured a discounted rate for my stay extension. While the staff is generally friendly, a few of them try a bit too hard to be hospitable, which can feel a little forced. The room was spacious, comfortable, and well-equipped with everything needed for cooking. A standout feature was the bed: one side was firm and the other too soft for me, but it’s allowing for a personalized sleep experience. The level of cleanliness was excellent, and crucially, there was no lingering chemical odor from cleaning products. Having a car made the location perfectly accessible.

Cons: The breakfast spread leaned heavily toward Indian and Arabic styles, which wasn't for me. I prefer a standard American or European-style breakfast—heavy on proteins, greens, and fresh vegetables. At $20, it felt overpriced for the quality, and judging by the lack of a crowd during my two visits, I wasn’t the only one skipping it.

Excellent stay at Expo City

Pros: Everything was just fine! Walking distance to the subway (metro) entrance. Especially, we liked the roof-top pool. Very nice and super convenient as the seawater was fairly cold for swimming:( Even proximity of the Christmas Village - right at the entrance to the hotel.

Cons: The same Christmas Village. The noise from theatrical performance was very noticeable as we normally get to bed early. Nonetheless, all performances were done by 11pm. No noise after 11pm. Woulda-coulda-shoulda all performances were completed by 10pm - would be perfect!!!

Pros: Suit is big and really nice, very well equipped kitchen for long stay, unfortunately my stay was limited to one night