Abenezer
10/10
Ethiopia 🇪🇹
Dont Trust Sales representative or the duty manager
Pros: The location was perfect , easy to get around , staff was excellent , the view was perfect
Cons: As always sales people screwed me over , we had agreed to extend my stay , during negotiation she flipped and gave my room to a new guest while trying to check-in again she didnt anything , the duty manager wasn't helpful at all . Dont trust the sales team or the manager for that case, just negotiate right away and finalize it on the spot.
Khagram
9/10
United Kingdom 🇬🇧
Pros: Location and cleanliness, decent size rooms and good enough breakfast
Cons: No shower curtain so possibilities of water going out
Anna
9/10
Russia 🇷🇺
A good stay with family, close by metro to main attractions.
Pros: Big room with bedroom and living room, suitable for family of 4. Kids were sleeping on sofa. A kitchen with fridge, electric stove and oven, kettle and toaster. Plates, mugs, wine glasses, cutlery, useful kitchen utensils Excellent view on see and Palm. Rich breakfast, where everyone can find suitable for his/her taste Metro is literately 2 steps away as well as taxi (no more than 1 minute of time waiting) A small supermarket is 2 steps away and large supermarket 7 mins on foot.
Cons: It was cold in the room, AC cooled for 18 degrees, while there was 23 outside. After our complain a hotel stuff provided a heater which made our stay much comfortable. It would be great to have a microoven. Electric stove works so slowly! In-room dining was very slow and they didn't have a lot of options which I ordered. Luckily, there was a discount applicable. A pool area was a disappointment: next building is under reconstruction which makes a lot of noise. No sun in a pool area together with wind it wasn't very comfortable to sit there. However, a pool itself was heated and water was 30-31 degrees. Also there is a small sauna to warm a body after chilly weather.
Livesey
10/10
United Kingdom 🇬🇧
From the catering to the pool lifeguard, the reception staff, the hoisekeeping….absolutley everyone is a pleasure to dea
Pros: Never ceases to amaze me at the level of service from every single member of staff at this hotel.
Cons: Leaving…I hate saying goodbye!!!
Banin
10/10
Pakistan 🇵🇰
Pros: Amazing room & view, very clean and spacious. The staff was very courteous and fulfilled all requests. Location was on point, right besides metro. Highly recommended.
Cons: A bit of variety in breakfast would further improve the stay overall.
Lebogang
8/10
United Arab Emirates 🇦🇪
Great stay.
Pros: - location, closer to the metro and you can easily go about Dubai. But taxis are easily available on request. - breakfast - hospitable staff - cleanliness
Cons: - the cleanliness of our kitchen. The window frame could do with a good scrub. But the overall cleanliness of the apartment was great.
Charles
9/10
Zambia 🇿🇲
It was alright, felt safe for the kids.
Pros: The breakfast was congested, uncoordinated and below expectations. Staff were overwhelmed and unable to provide proper service.
Cons: Better coordination during breakfast or extended breakfast time .
Sriram
10/10
India 🇮🇳
Excellent
Pros: The stay was very comfortable and the rooms were super clean with a great view. The bufftet spread at the breakfast was also satisfying, specially being a pure Veg. Would love to return to this hotel next time.
Cons: Nothing specific.